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- Enterprise Sales are a DIFFERENT Beast... Here's How to Tame It
Enterprise Sales are a DIFFERENT Beast... Here's How to Tame It
Your complete early-stage SaaS guide to landing whales
Picture this: You've spent months (years?) building a kick-ass SaaS product.
It solves a real pain point, customers love it... but those deals are mostly small to mid-sized businesses.
Then, an enterprise lead comes in. A whale. Your heart leaps...and then sinks.
Because enterprise sales...that's a whole different ballgame. Long sales cycles, complex decision-making, security hurdles... Suddenly, the tactics that worked before feel useless.
But here's the thing: You CAN close those big deals. Even as an early-stage startup. You just need the right playbook, and a mindset shift...one I'll lay out step-by-step below.
Understanding the Enterprise Beast
Their priorities are different: Enterprises prioritize risk mitigation, seamless integration, and long-term ROI. Shift your pitch accordingly.
It's a decision-making maze: Use LinkedIn and strategic questions early on to map out influencers, budget-holders, IT gatekeepers, and even their legal team.
Build trust early: This means showcasing enterprise case studies (even if tangential to your niche), testimonials with recognizable names/logos, and having your security compliance details ready to go.
The Enterprise Hunting Toolkit
Laser-focused ICP:
Target the industries with the absolute biggest pain points your SaaS solves.
Start with a sweet spot in terms of business size (e.g., 500-1000 employees).
Research their tech stack in advance for compatibility.
Account-Based Marketing (ABM) is key:
Build your target list with tools like [ABM tools to consider].
Create highly targeted content addressing their exact challenges.
Personalize your outreach (reference their news, pain points, etc.)
Case studies as your ammo:
Quantify the ROI for past clients (dollars saved, revenue gained).
Secure testimonials, even from mid-level enterprise managers.
Make case studies easily shareable for your internal champions.
The Long, Winding Sales Cycle
Patience is your superpower: Think in terms of quarters, not weeks. Use content drip campaigns to nurture leads without pestering.
Map the decision-makers:
Leverage LinkedIn and strategic call questions to uncover the full network
Use tools like [decision-maker finding tool] for additional insights.
Find and empower your internal champion:
This is often the person directly facing the problem your SaaS solves.
Arm them with case studies, ROI calculators, etc. to advocate for you.
Demos that Dazzle (and Address the Elephant)
Tailor the demo, don't just show off:
Use a pre-demo questionnaire to uncover their priorities.
Frame every feature as a solution to the pain points they articulated.
Address security upfront:
Have a dedicated slide on certifications and data security in layman's terms.
Offer a separate call early on specifically for their IT team.
Negotiation & Closing Time
Get a specialist lawyer: Contracts are complex, find someone with enterprise SaaS experience.
"No" isn't always the end:
Understand the WHY behind objections (budget, features...) to counter strategically.
Offer value-adds (extra onboarding, etc.) before slashing your price.
Closing is just the start:
Assign a high-touch customer success team from day one to prevent churn.
Ensure your pricing reflects the level of support enterprise clients demand.
Struggling to scale your SaaS? I'm offering a limited number of complimentary GTM audits on discounts. Claim your spot before they're gone.
P.S. Found this newsletter helpful? Share it with a fellow founder. Spreading knowledge is the only way we all win in the SaaS game. 😉