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- I Tried Old-School Sales Tactics...and Got Laughed At." Here's What Works Now.
I Tried Old-School Sales Tactics...and Got Laughed At." Here's What Works Now.
Let's face a hard truth…
…if you're neglecting social selling, you're voluntarily handing sales to your competitors.
They're out there forming relationships, snagging leads, and leaving you behind with outdated sales tactics. Ouch.
But here's the thing: social selling isn't about spamming LinkedIn with product pitches.
Done right, it's about transforming yourself into a valued, trusted authority within your SaaS niche. Think of it as the digital-age version of relationship-building.
The Old "Spray and Pray" Way vs. The Social Selling Way
Too many SaaS companies make these critical social selling mistakes:
The Megaphone Approach: Blasting product promotions and features at anyone who will (barely) listen. It's the virtual equivalent of a sleazy used-car salesman, and equally likely to send prospects running.
Robotic Outreach: Relying on generic, impersonal connection requests and automated messages that reek of insincerity. Prospects can smell a bot from a mile away.
One-Way Street: Using social media purely as a broadcasting platform, with no effort to engage in meaningful conversations or offer insights to the community.
The Social Selling Way flips the script. It emphasizes:
Relationship First: The focus is on establishing trust and a positive reputation, long before you ever mention your SaaS solution.
Value Amplifier: Become known for sharing curated content, industry trends, and unique perspectives that your ideal customers actively seek out.
Strategic Engagement: It's not about "likes," it's about thoughtful comments, participation in relevant groups, and building a genuine presence within your niche.
ACTION PLAN: Your Social Selling Transformation
1. Mastering Your Digital Storefront
Think of your social profiles as prime real estate. Before you actively sell, you have to make the shop look inviting:
The Client-Focused Billboard: Ditch the resume-style headline. Instead, very clearly state the core problem you solve for your target market.
Keyword Magic: Infuse your profile with terms your prospects would actually search for. This makes you discoverable to the right audience.
Social Proof Boost: A few well-placed testimonials, recommendations, or even project highlights instantly increase your credibility.
2. Choose Your Platform Wisely
Don't try to conquer every social network. Focus translates into power:
The LinkedIn Advantage: For most B2B SaaS, LinkedIn is the undisputed king. This is where you'll find decision-makers actively seeking business solutions.
Niche Power: Don't underestimate smaller, industry-specific platforms. If you sell HR SaaS, being active in HR professional groups can be more valuable than broad LinkedIn campaigns.
3. The Content Pillars of Social Selling Success
To attract the right audience, plan your posts around these value-driven themes:
"Thought Leader": Offer original insights on industry trends, pain points, and potential solutions. Don't be afraid to have a contrarian viewpoint – it sparks debate!
"The Curator": Share insightful articles (not just your own company's!), comment on them, and position yourself as a hub of relevant information.
"Problem Solver": Provide quick tips, mini-case studies (anonymized is fine), and actionable advice that directly addresses challenges your ideal clients face.
"Behind the Scenes": Don't be a robot! Occasional glimpses of your team, company culture, or even a touch of humor humanizes your brand.
4. It's a Conversation, Not a Monologue
The true magic of social selling lies in engagement:
Strategic Comments: Leave thoughtful contributions on posts by potential customers or big influencers in your space. Add something new to the discussion, don't just say "Great article!"
Group Power: Find active, relevant groups and become a valuable participant. Offer help, answer questions... this builds immense authority over time.
DMs: The Next Step: Once you've warmed up a connection with public interactions, a personalized direct message (that's not a sales pitch!) can open the door to a deeper conversation.
Example: Marketing Analytics SaaS
Bad: A feed filled exclusively with product updates and feature lists.
Good: A mix of curated data-driven marketing articles, original posts offering quick analysis tips, engaging threads discussing the latest marketing trends, and even the occasional meme to showcase a lighter side.
Pro Tip - Play the Long Game
Social selling is about building a reputation that precedes you. It won't necessarily generate leads overnight, but done consistently... it's unstoppable.
Consistency is King: Regular, high-quality posts establish you as the go-to expert in your space.
The "Helpful" Test: Before hitting 'publish', ask yourself – would someone find this valuable even if I wasn't selling them anything? If the answer is no, go back to the drawing board.
Track Your Success: See which content formats get the most likes, comments, and shares. Do more of what works!
Want to dive deeper into this? Hit reply and tell me ONE social selling challenge you're struggling with, and I'll share some custom solutions in the next edition!
Until then, start transforming your social presence from "salesperson" to "trusted advisor"
P.S. Social selling works because people buy from people they know, like, and trust. If you only show up when you want something, building that trust becomes impossible.
P.P.S Know someone else in your network struggling with outdated sales tactics? Do them a favor and forward them this newsletter! They might just thank you for it... (and you'll be helping me reach more SaaS folks with valuable insights 😉)
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